by anadixis | Oct 30, 2025 | General
In earlier times, brands shaped their images through advertisements. Now, customers create and control the image of brands through reviews. Every review is a testimony and has the ability to make or break a business. This is the Review Economy where brands and...
by anadixis | Oct 28, 2025 | General
For a long time, businesses considered five-star ratings as the most uncomplicated benchmark for customer satisfaction. Without much thought, one could determine if a restaurant, service, or product was worth a try by their average rating. In 2025, these quick...
by anadixis | Oct 24, 2025 | General
Every company wishes to have customers who stay loyal to the brand. However, in the digital environment, brand loyalty does not start with a purchase, but with a click. Each digital interaction after the first becomes a part of a trust journey. The digital experiences...
by anadixis | Oct 20, 2025 | General
You no longer need lengthy essays for customers to form an opinion. In this era of endless scrolling and shortened attention spans, a review can consist of only a few words. Just an “Excellent service!” and a thumbs up can be determinative of a potential buyer’s...
by anadixis | Oct 10, 2025 | General
In a world with so many connections, a business’s customer loyalty and brand reputation can go hand in hand. Marketing a business can help in grabbing the attention of new customers, but keeping them loyal is built through a strong reputation. For any business, local...
